Spa Management

This program introduces students to the world of spas, taking a comprehensive look at subjects ranging from the history and cultural development of spas to spa terminology and financial realities.

The course takes students through a typical day from a spa director’s perspective, examines the qualities of outstanding service, and discusses industry trends and future directions.

We explore the importance of retail operations to spas, how to manage them, design them, choose and sell products, market a retail area, and open a new retail operation.

It fully explores retail planning, inventory management, maximizing profits, sales and service, visual merchandising, and marketing within the spa environment. This course will help aspiring spa professionals increase their retail knowledge and understanding of vendor partner relationships.

Designed to provide spa managers and other spa professionals with the financial management skills they need to succeed.